Shared experiences and FAQs
See what our past and present crew members have to say…
We will ensure you are fully informed at every step of your journey. See below some of our frequently asked questions, if you still have any questions then give our team a shout!
Notes from the sea
Name: James
Ship: Disney Wonder
James – Stage Lighting and Special Effect Technician… having an “amazing time” on his first contract. Check out this office view!
Name: Gemma
Ship: Disney Fantasy
Please give a warm ‘welcome aboard’ to GEMMA!
Gemma is en route to join the Disney Fantasy as a Youth Activities Counselor
From all of us here at the agency, we hope you have an amazing contract!
Name: Matt
Ship: Disney Dream
Please welcome aboard MATT!
Matt joined the Disney Dream last week as an Entertainment Host
From all of us here at the agency, we hope you have an amazing contract!
Let’s show Matt some love
Name: Tara
Ship: Disney Dream
DCL Crew Past and Present… Please welcome (back) aboard TARA!
She has completed her shoreside training, graduated from Disney University and today is the day Tara embarks the Disney Dream as an Entertainment Hostess
We hope you have a fantastic contract! Let’s show her some love
Name: Cheryll
Ship: Disney Wish
Another fantastic candidate off to start their adventure with Disney Cruise Line
Cheryll flew to Orlando to join the Disney Wish as a Nursery Counselor and we couldn’t be happier for her!
Have fun Cheryll and enjoy every moment of this amazing experience!
Name: Trish
Ship: Disney Wish
Another fantastic candidate is off on an adventure with Disney Cruise Line!
Trisha, we hope you have the best time! Keep smiling, work hard, and have fun!
Trisha – Nursery Counselor ~ Disney Wish
Name: Jamie
Ship: Disney Wonder
Name: Caulumn
Ship: Disney Fantasy
“Excellent recruitment made this process so smooth and stress free, I felt valued and appreciate every step of the way. Couldn’t be more grateful for everything they have done!
To work for Disney is a dream come true. To travel the world, experience cultures, meet incredible people and put smiles on their faces is everything I love doing and I get to do it every single day. I’m so grateful for every experience I’ve been granted and every person I have met, thank you!”
Name: Ben
Ship: Disney Magic
“Excellent recruitment was excellent! Although it was a while ago when they
supported me with my interview with Disney, I always remember how
supportive and encouraging they were. Having them as part of the process
helped lead me to great things. The application is a lot but with the help
from the team it made it seamless and very easy to complete. I’d like to
thank everybody at Excellent Entertainment for all of their hard work and
effort to get people to where they want to be. I’d recommend anyone looking
to get into the cruise industry to follow my footsteps and talk to
Excellent Entertainment.”
Name: Dave
Ship: Disney Dream
“From applying online to getting my US VISA approved, Excellent Recruitment were with me every step of the way. I had the most amazing time working for Disney Cruise Line and will always be grateful for Excellent Recruitment getting me onboard.”
Name: Lewis
Ship: Disney Dream
“I found the recruitment process extremely enjoyable. Not only because the
whole team at Excellent are brilliant at their jobs. But the passion and
love they have shines through and it’s wonderful to see”.
Name: Paige
Ship: Disney Fantasy
“As I have to say Dean and also Sarah were very helpful if I was struggling to do something or get any information that I needed. They were really helpful and I had a good experience with excellent recruitment, it helped me to achieve my dreams to see what it was like working on board the Disney Fantasy. Dean and Sarah were always there to help out if I had a queries they got back to me straight away and they would help me out in the best way possible, and went the extra mile too in some instances and they were there to solve any problems that I faced. Very helpful team 🤗🐭 couldn’t have asked for a better recruitment team to take me on to work for Disney for the time I was there.”
Name: Ben
Ship: Disney Magic
“I’m forever grateful for you guys at Excellent Recruitment! Without you guys giving me the opportunity I wouldn’t be where I am today!”
Name: Kayleigh
Ship: Disney Dream
“I have achieved so much in my year with DCL already, and I still can’t believe I’ve been there a year! Time flies!
I know I was hired as a Nursery Counsellor but I’ve also been placed with Tweens and Teens!!! So I’ve managed to expand my experience and definitely have grown! I am also a Disney Trainer now! It’s been a whirlwind
of a year and a bit but I’m so glad I’ve managed to experience all the different spaces!
Keep doing what you’re doing, cause you’re great!
Thank you for everything!!”
Name: Emma
Ship: Disney Wonder
“The whole team were amazing throughout the application process. They were only an email away at each step and if I had a question, they responded quickly and with easy to understand answers. The process never felt difficult or stressful and I have the amazing team at the agency to thank for helping me get my awesome job! I love working with the kids and being able to create magic and lasting memories for every individual guest that I interact with!”
Benefits & Perks
Uniquely Disney Discounts
Disney provides access to discounts for you and your family to enjoy on select merchandise, experiences, and more
Complimentary Theme Park Admission
Receive free access for you and your family to experience Disney theme parks
Bi-Weekly Pay
Crew members are paid on a bi-weekly basis with competitive pay rates
Development Opportunities
Disney Cruise Line provides tools and trainings for employees to continuously develop knowledge and skills
Recognition Programs
Disney has a long tradition of recognizing cast and crew members for their years of service
Medical Coverage on Contract*
Disney offers programs and resources to support your health and well-being
FAQs for Candidates
Contracts are usually 4-6 months in duration. At the end you will have a break of around 6-8 weeks before returning to ship.
On average, crew members work 7 days per week and up to 8-12 hours per day.
In short, it depends on the role and could also be based on your level of experience. If you reach out to us the team would be happy to share further information.